Shipping policy

We ship all orders from Vietnam. Delivery usually takes 7–16 business days within Asia, and 2–12 weeks to other regions worldwide.
Please note that delays with the postal system are common and beyond our control. For this reason, we kindly ask you not to submit inquiries about lost packages until at least 30 business days have passed.

We aim to ship your order as quickly as possible! Processing usually takes just a few days, but during peak times—such as holidays or special sales—it may take a little longer. Please keep in mind that our small team handles all shipments by hand, and we truly appreciate your patience and understanding.

Your tracking number is included in the shipping confirmation email (please check your spam folder if you don’t see it).
In some countries, certain carriers do not provide tracking numbers. If your order falls into this case, we will notify you by email.